Unable to View Recorded Files Created: February 4, 2016 / Author: Watcher_Nate Why can’t I playback any of my recorded video files? The DVR program uses a video format with a special codec to save the file. In order to view them you need to use a special video player. Click on the link to download the video player. Share this:Tweet Email a link to a friend (Opens in new window) Email Print (Opens in new window) Print Tagged:playbackplayback filesvideo filesvideo player